Considerate Service in Shijiazhuang Kidney Disease Hospital

Guidelines: Our service guidelines

As one of the largest kidney disease specialized hospitals in China, Shijiazhuang Kidney Disease Hospital has been dedicated to providing the highest quality care and service to Kidney Disease patients all over the world.

Step 1: Consultation service

-On Shijiazhuang Kidney Disease Hospital website, there are the global latest news and information about kidney disease symptoms, medicines, treatments as well as some remarkable findings and studies on kidney disease

-Provide free online consultation about your illness condition or give you the professional guidance by email, phone, video or other approaches.

-According to your description of disease condition, we recommend the excellent nephrologist and individualized and effective therapy to treat the disease.

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Step 2: Service before you come

--Pre-arrival preparations

Before you arrive, we will discuss with you which personal items and medical records you will need to bring and necessary pre-arrival financial arrangements.

--Visa, Invitation letter service

We have gained support from Hebei Province and Shijiazhuang City government, and we can help patients get an official invitation letter issued by Chinese government. They can get a visa to China. In addition, if patient's visa expired during the hospitalization, we will help to prolong the visa time.

-Assistance at the airport

The patient service staff will pick up you at the airport when you arrive in China and bring you to our center. When you depart China to return home, our patient service staff will escort you to the airport and assist you with customs check-in.

-Translation service

We have many translators of English, Spanish, Arabic, French and Russian. Therefore, international communication here is of no problem.

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Step 3: Service during your stay

Admission procedures service

When you arrive at our center, we will help you complete the admission process, fill out the registration forms, and help you adjust to your new surroundings.

Ward facilities

1. There are Internet connections in every hospital room. You can bring your computer here.

2. TV, Air-conditioner, fridge and personal kitchen are furniture in every patient room. And the washing machine and dryer are free for our patients.

3. Patients can cook by themselves or the private nurse also can help you order the dinner from our dining hall.

Treatment service

1. We will give detailed series of tests so as to treat disease effectively.

2. After the test report come out, we will hold a meeting to analyze the patient's illness condition and make an individualized therapy.

3. Doctors and nurses will conduct the treatment as the plan. And doctors will obverse patients in routine daily.

4. Along with the treatment progresses, doctors and patients will have a effective communication and doctor will tell patients how well they are recovering.

Accompany Service

If patients want to go out for shopping or visiting, our nurses will accompany with them to make sure they can get good care in travel. One nurse is responsible for one patient, so patients can get careful nursing.

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Step 4: Service after you leave

Booking ticket

Before you depart China, our staff will help you book the fight or train ticket for you.

Assistance at the airport

When you depart Chine to return your home, our service staff will escort you to the airport and assist you with customs check-in.

Follow-up service

When you leave our hospital, our doctor will arrange regular follow-up for you, so as we can timely provide some info including health evaluation, drug use ad patients care suggestions and so on.

In Shijiazhuang Kidney Disease Hospital, patients will feel at home and we treat them like a family or a friend. Sincerely hope every kidney disease patient can recover health as early as possible!

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Step 5: Accompany Service

When patients want to go out for shopping or visiting, our nurses will accompany with them to make sure they can get good care in travel. One nurse is responsible for one patient, so patients can get careful nursing.

Also, we will hold a party for patients or make delicious Chinese food for patients.

In order to make the patient feel at home and help them build the confidence to fight against the diseases, we will always accompany by their side until they recover health.

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  • Supermarket
  • Supermarket
  • Supermarket
  • Supermarket
  • Le Hui Cheng
  • Water Park
  • Water Park
  • Water Park
  • Water Park
  • Water Park
  • Forest Park
  • Xi Bai Po
  • Lavender Manor
  • Lavender Manor
  • Lavender Manor
  • Botanic Garden
  • Botanic Garden
  • Botanic Garden
  • Mosque
  • Church
  • Zoo
  • Hai Yue World
  • Hai Yue World

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